Insurance claims can sometimes be a bit tricky and aren’t really something any of us like to have to deal with if we are honest. At Austral Windscreens we like to do everything we can to make everything simple and stress free for you.
It helps if you are a little organised and keep your policy and insurance documents somewhere safe and at hand at home. All companies can vary in terms of what information they want from the customer when making a claim and you never know when you are going to need to make one.
These days most insurance companies have accounts set in place so we can direct bill them which makes the process nice and easy.
All we usually require from you are your policy details and a claim number, but if we do need more information then you’ll be pleased you kept those insurance documents somewhere easily accessible.
Either way, Austral Windscreens will do the hard part for you as we want our customers to experience the very best and convenient service they could hope to find.